American College of Allergy, Asthma and Immunology Annual Meeting
American College of Allergy, Asthma and Immunology Annual Meeting
October 29, 2017
5 min watch

VIDEO: Telehealth, virtual assistants may help reduce administrative burdens of allergy practice

You've successfully added to your alerts. You will receive an email when new content is published.

Click Here to Manage Email Alerts

We were unable to process your request. Please try again later. If you continue to have this issue please contact

BOSTON — A significant frustration for allergists, and any physician, is the difficulty of making electronic health records work efficiently for their practice, according to Susan R. Bailey, MD, an allergist/immunologist at Texas Health Southwest Fort Worth and a speaker within the AMA’s House of Delegates.

“They don’t talk to each other, they’re not interoperable, they’re primarily tools for payment to document what [a physician has] done, or to comply with programs of Medicare or Medicaid so [they] don’t get penalized,” Bailey told Healio Internal Medicine.

In this exclusive video from the ACAAI Annual Scientific Meeting, Bailey highlights three recent studies that have demonstrated the cumbersomeness of electronic health records and what she envisions for the future of allergy.

One study demonstrated that physicians spent 6 hours – out of an 11-hour day – on the computer, plus an additional 1.5 hours working on notes from home.

“What a waste of effort that is,” she said. “Physicians have become the most expensive data entry clerks we’ve ever known, and fixing EHR’s, making [them] interoperable, this is one of the things the AMA is working on to bring the major players together.”

Technologies under development, including voice recognition software and virtual assistants may help alleviate some of these administrative burdens in the near future, she said.