Biography: Glaser is a health care attorney at Fredrikson & Byron, P.A.
April 17, 2020
3 min read

BLOG: Consider this path to use telehealth for physical therapy services

Biography: Glaser is a health care attorney at Fredrikson & Byron, P.A.
You've successfully added to your alerts. You will receive an email when new content is published.

Click Here to Manage Email Alerts

We were unable to process your request. Please try again later. If you continue to have this issue please contact

by David M. Glaser, JD

During the COVID-19 crisis, telehealth visits are safer for medical professionals and patients. However, in a recent interim final rule, CMS said the telehealth statute does not allow physical therapists, occupational therapists and speech language pathologists to “furnish” telehealth services. That is because the law authorizing telehealth services (Social Security Act Section 1834(m)) has a list of “professionals” who can provide telehealth. (The list is found at 1842(b)(18)(C)). While physician assistants, nurse practitioners, clinical nurse specialists and a number of other professionals are listed there, physical therapists and occupational therapists are not.

The good news is that the statute offers a solution to this problem as long as the telehealth service meets the requirements to be billed “incident to” a physician’s services. The law says that when a service is furnished “incident to” a professional, it is the professional who is “furnishing” the service. See 1842(b)(18)(D).

In the preamble to the interim final rule, CMS said that it is permissible to provide physical and occupational therapy via telehealth, as long as the therapy is not “furnished” by a physical therapist, occupational therapist or speech language pathologist. The text written by CMS specifically uses the word “furnish,” saying that Medicare “does not provide for payment for these services as Medicare telehealth services when furnished by physical therapists, occupational therapists, or speech-language pathologists.” (Underlining added.) However, when therapists provide the service incident to the physician, that statute indicates it is the physician who is “furnishing” the service.

It is important to note that so far CMS has not adopted this position. In fact, during an “office hours” phone call on April 14, CMS employees stated that current Medicare policy does not allow therapists to provide therapy via telehealth either directly or “incident to” a physician. CMS stated that it wants to permit therapy to be done via telehealth, and it is confident that it will find a way to permit this, but stated it is not currently possible. However, I do not believe that CMS has considered this legal argument because it provides a clear path to cover the telehealth services. During this public health crisis, CMS wisely wants to encourage, and pay for, telehealth whenever possible. There is a clear statutory route to cover telehealth therapy services incident to a physician. Given that, it makes perfect sense for clinics to use this option. While there is certainly some risk associated with the decision to bill for the incident to services given CMS’ public stance, the statutory argument is strong enough, and the public health need compelling enough, that if I ran a practice, I would definitely use the option.

Unfortunately, this legal argument does not work for services that are not “incident to” a physician. As services incident to a physician’s services are not separately paid in outpatient hospital departments, this argument does not support billing for hospital-based telehealth therapy. During the April 14 call, CMS indicated it was also confident that it would find a way to cover telehealth therapy provided in hospitals. To rely on this legal argument, it is necessary to meet all the conditions of incident to billing. For example, a physician must initiate the course of treatment, and remain involved throughout its course. The physician must also meet the supervision requirements. During the crisis, that means the physician must be “immediately available” via a device with audio and visual capability. However, if the incident to requirements are satisfied, the statute suggests that the services should be considered reimbursable by Medicare.

Of course, the fact that Medicare covers a service does not ensure that Medicaid or private payers will do the same; but given the benefits to everyone of using telehealth when possible, it would be reasonable to notify other payers that you will be doing telehealth therapy, and place the burden on the payer to tell you that they will not cover it. Sending an email to the payer inviting them to object if they have concerns will make it difficult for them to deny payment unless they respond.

This crisis is creating a number of challenges. The Medicare statute offers a solution to one of them. If you are a clinic offering physical therapy services and you can comply with all the rules to bill “incident to” one of your physicians, use telehealth to provide physical therapy.