July 28, 2014
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Ten-point scorecard can assess administrator prowess

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In today’s complex and changing practice world, few factors are as critical to practice success as your administrator’s global fitness. OSN Practice Management Board Member and Healio.com/Ophthalmology blogger Corinne Z. Wohl, MHSA, COE, an experienced hospital and practice administrator, provide insight into how the success of your administrator has a direct effect on the success of your practice.

What follows is a simple “administrator’s scorecard.” It will help you answer one of the most common questions asked of practice management consultants: “How is my manager doing?”

This administrator assessment uses trinary scoring. “Zero” is for a frank absence of each trait or attribute discussed below. “One” is for a little of the trait discussed but probably not quite enough. “Two” is for a sufficiency or abundance of the trait discussed. As you read through each item and think about your current administrator, circle a 0, 1 or 2. 

Click here to read the full publication exclusive by John B. Pinto and Corinne Z. Wohl, MHSA, COE.