Among the top stories from the Renal Physicians Association Annual Meeting are advice given by Michael D. Shapiro, MD, MBA, FACP, president of the RPA. According to Shapiro the end game in advocacy is to be aware, prepared and take action when needed to protect and preserve the practice of nephrology. The RPA accomplished many things during the past year including creating the guide to Quality Payment Program, the development and update to RPA podcasts, and the launch of an e-learning center and webinars.
According to another speaker, Michelle M. Richardson, PharmD, CPXP, many factors are making the patient experience more important in nephrology clinics. She noted the difference between patient satisfaction and patient experience – patient experience gets away from the subjectivity of satisfaction.
Other stories included the need for nephrologists to take an active role in improving the patient response rate to surveys about quality of care, a panel of physicians acknowledged that organization was a crucial component in the successful launch of End-Stage Renal Disease Seamless Care Organizations across the United States, and the importance of a framework for moving forward with practice transformation. - by Jake Scott
Speaker: Be aware, prepared to protect practice of nephrology
In advocacy, the end game is to be aware, prepared and take action when needed to protect and preserve the practice of nephrology, according to a presenter here the Renal Physicians Association Annual Meeting. Read More.
Speaker: Improve patient experience for better outcomes, job satisfaction
Many factors are making the patient experience more important in nephrology clinics, including clinical and economic advantages for nephrologists that focus on the improvement of the patient experience, according to a presenter at the Renal Physicians Association Annual Meeting. Read More.
Low CAHPS survey responses pose a challenge for nephrologists, providers
Nephrologists need to take an active role in improving the response rate to surveys sent to patients asking them about the quality of care they receive, particularly because the results are being used by CMS as a factor to determine shared savings in pay-for-performance models like the Comprehensive ESRD Care Demonstration. Read More.
Panelists outline important steps in successful ESCO management
Organization has proven an important component in the successful launch of End-Stage Renal Disease Seamless Care Organizations in Louisiana, Tennessee, and South and North Carolina, a panel of physician practice managers said at the Renal Physicians Association Annual Meeting here. However, they noted that sometimes, risk-taking is unavoidable to keep the ESCO operations moving forward. Read More.
Practice transformation is process improvement, workflow changes
As nephrologists are being asked to deliver care with direct face-to-face encounters and increasingly as population health managers, it is necessary to have the framework for moving forward with practice transformation, according to a speaker at the Renal Physicians Association Annual Meeting. Read More.