What is included in the registration fee?
Registration is unopposed and includes breakfast seminars, general sessions, exhibit hall breaks, lunch seminars and all program materials (program notebook, meeting app, etc.)

Do you offer daily registration rates?
Yes, single day rates are available for this meeting. Contact Meeting Registration at 856-848-1712 ext. 219 or ext. 476 for specific rates.

Can my spouse or partner attend the meeting?
Yes, but he/she must register. Contact Meeting Registration at 856-848-1712 ext. 219 or ext. 476 for specific rates.

What is the cancellation policy?
Requests for refunds must be submitted writing to registration@HealioLIVE.com by December 30, 2019. There will be a service charge retained for all refund requests - $200 for physicians and $100 for all other categories. Requests received after this date will be ineligible for refunds. Contact Meeting Registration at 856-848-1712 ext. 219 or ext. 476 for credit card refunds.

Who should I contact for a formal letter of invitation to participate or an international visa application?
Please contact registration@HealioLIVE.com to request a formal letter of invitation for the meeting.

If I already registered and cannot attend, can I apply it to the next year?
Yes, you can roll your registration fee over to the next year, up to 2 years in a row. You will however, be responsible for the increase for registration fees.

Can I change my registration to someone else’s name?
Yes, you can switch your registration over to someone else. If you switch and use the same credit card it is free. If you swap and need to pay with a new card it’s a $20 fee.

Who do I contact for support using the mobile app?
Visit the registration check-in desk while at the meeting or email registration@HealioLIVE.com pre or post-meeting.

Do I have to be registered to book a hotel room?
You must register before you can reserve a hotel room under the meeting room block. Our room block will open on April 15 and often sells out in late summer. Reduced rates are available at the Grand Hyatt Kauai. Room rates listed are exclusive of taxes and fees.

My company/organization is interested in exhibiting and/or sponsoring the meeting. Who should I contact?
Please contact Rebecca Kreck at 267-978-4029 or exhibits@HealioLIVE.com

What meals will be served at the meeting?
There will be a breakfast seminar Sunday through Thursday; a lunch seminar Sunday through Wednesday; and Exhibit Hall refreshment breaks Sunday through Thursday.

How do I claim credit for the meeting?
Participants must complete an online evaluation to receive a certificate documenting credits earned for attending sessions.

Instructions for 2019 meeting attendees:
Online evaluations will be accessible for this meeting from January 13, 2019 to February 17, 2019.

To retrieve a copy of your certificate:
Click Here
Enter your username and password found on your name badge.
Complete the Demographic, Session Evaluation, Overall Evaluation sections. Claim credit(s) and retrieve your certificate.

Should you encounter an issue, please visit the registration desk during the meeting or email evals@HealioLIVE.com post-meeting.
Need a certificate from a previous year? Send an email to cme@vindicocme.com.

Will there be free Wi-Fi available at the meeting?
Yes, information will be posted on a Power point slide inside the meeting room.

What is the meeting attire?
Resort casual.

My question is not listed here, who can I contact for further information?
Don’t see your question listed? Contact Meeting Registration at 856-848-1712 ext. 219 or ext. 476 or registration@HealioLIVE.com (office hours Monday – Friday, 9:00 am – 5:00 pm ET).