As we continue to work through the uncertainty of the COVID-19 pandemic, Healio LIVE/OSN New York is committed to keeping you informed of updates and changes to our programs and events. We will communicate updates via email and on OSNNYretina.com as new information becomes available or changes occur.

As of today, the OSN New York Meeting is scheduled to proceed as planned on October 16-18 at the Sheraton New York Times Square Hotel in New York City. We will rely on guidelines set by Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) as well as state and local governments to determine proper safety measures for our onsite experience. This is a fluid situation with frequent new developments. Should those organizations determine at a later date that we need to cancel the meeting, then we will absolutely provide our attendees with a 100% refund.

Please take a few minutes to review important updates we have:

  • Hotel Safety Protocols: The Sheraton has adopted new cleaning and disinfection standards that will be visible to guests throughout their entire stay – guest rooms, restaurants, fitness rooms and in other public spaces. Click here to read about the detailed measures adopted by Marriott-owned properties.
  • Onsite Precautions: As the situation remains fluid, we’ll wait until a few weeks prior to the meeting to send an email outlining all the relevant health and safety measures taken by not only the meeting and the hotel, but also needed from you as an attendee such as social distancing procedures at check-in, etc.
  • Cancellation Policies: Have peace of mind knowing that if the meeting should need to be canceled, you’ll receive a 100% refund on your registration fee and room deposit.

The health and safety of our faculty, attendees, members of industry, hotel and meeting staff and the greater community remain our focus. Our thoughts are with those who have fallen ill with the virus, and those affected by COVID-19 including first responders, health care workers, and all those serving in essential roles.

Questions? Contact Healio LIVE Meeting Registration at 856-848-1712 ext. 219 or ext. 476 or registration@HealioLive.com (office hours Monday – Friday, 9:00 am – 5:00 pm ET).