Administrator Program

Thursday

7:00 am – 7:30 am
CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

GENERAL SESSIONS

Organizational Development Day

Day Chief: Kristine Poindexter, MA, PMP, OSC
7:30 am – 7:35 am
Welcome and Introduction
Kristine Poindexter, MA, PMP, OSC
7:35 am – 9:00 am
Clinical Optimization
Heidi Campbell, COT; Adrienne Lloyd, MHA, FACHE
9:00 am – 9:30 am
REFRESHMENTS IN THE EXHIBIT HALL
9:30 am – 10:30 am
Practical Patient Communication Strategies
Steve Gottfredson
10:30 am – 11:00 am
REFRESHMENTS IN THE EXHIBIT HALL
11:00 am – 12:00 pm
Creating a Culture of Engagement
Lisa Sammon

HULA LESSONS*

2:00 pm – 3:00 pm
We're shaking it up in 2020 and offering hula lessons in lieu of the sandcastle contest.
Lessons will be guided by professionals who will teach you basic steps and hand gestures along with music and culture. All attendees, guests and family members are invited to participate (no fee for anyone).
*This session is not approved for credit.

HAWAIIAN LUAU*

6:30 pm – 8:00 pm
Join your colleagues on a journey through the legends and history of Hawaii complete with stories, drumbeats, folk music, hula dancing and fire performers.
An additional fee is required and pre-registration is mandatory as there will be assigned seating on a first-come, first-served basis. This event is open to all attendees and their guests.
*This session is not approved for credit.