CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Welcome and Introductions

• Patti Barkey, COE

Leadership Section: Developing a Practice Culture

• • Using Environment to Affect Culture and Productivity
  • Hiring for Attitude
  • Developing Practice Vision
  • Provider and Leadership Roles in Culture
  • Ideas for Team Building
    Moderator: Patti Barkey, COE
    Panel: Carrie Jacobs, COE; Craig N. Piso, PhD; Eimi A. Rodriguez Cruz; Tera Roy

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Financial Section: Measuring Productivity

• • Review of Key Performance Indicators
  • Productivity per FTE as a Benchmark
  • Revenue per Provider
  • Presentation Formats
    Moderator: Philip W. Isham, COE
    Panel: William B. Rabourn Jr

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Operations Section: Staffing for Efficiency AND Productivity

• • Staffing Resources
  • On Boarding Efficiently
  • Developing Efficiency from Day One with a New Team Member
  • Developing Consistent Triggers for Team Productivity
    Moderator: Carrie Jacobs, COE
    Panel: Patti Barkey, COE; Eimi A. Rodriguez Cruz; Candace S. Simerson, FASOA, COE, CMPE

Practical Training in Equipment, Technology, and Insurance

• **This session is not approved for credit(s) and is neither provided by nor endorsed by Hawaiian Eye 2022 or its accredited provider.

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Welcome and Introduction

• Patti Barkey, COE

Leadership Section: Navigating the Practice Legal Risks

• • Review of Current “Land Mine” in Practices
  • Role of Risk Manager
  • Developing Protocols to Minimize Risk
  • The HR Risks
    Moderator: Allison W. Shuren, MSN, JD
    Panel: Patti Barkey, COE; Craig N. Piso, PhD; William B. Rabourn Jr

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Financial Section: Developing a Salary Matrix for Your Practice

• • Hiring within an Agreed Upon Salary Matrix
  • Example of Salary Matrix
  • Assessing Current Staff and Applying a Salary Matrix
  • Dealing with Change Associated with Integration of a Salary Matrix
    Moderator: William B. Rabourn Jr
    Panel: Patti Barkey, COE; Philip W. Isham, COE; Carrie Jacobs, COE

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Operations Section: Implementing Strong Standards of Care for Efficiency

• • Defining What Standards of Care Your Practice Needs
  • Getting Physician Buy in to Mutual Agreements with Standards of Care
  • Examples of Standards
  • Auditing Within Standards
    Moderator: Patti Barkey, COE
    Panel: Philip W. Isham, COE; Carrie Jacobs, COE; Candace S. Simerson, FASOA, COE, CMPE

Practical Training in Equipment, Technology, and Insurance

• **This session is not approved for credit(s) and is neither provided by nor endorsed by Hawaiian Eye 2022 or its accredited provider.

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Welcome and Introduction

• Patti Barkey, COE

Leadership Section: Staff Educational Programs

• • Developing Training Standards
  • Training Team Development
  • Time Requirements for On Boarding and Training New Staff
  • Proven Available Programs
    Moderator: Eimi A. Rodriguez Cruz
    Panel: Patti Barkey, COE; Carrie Jacobs, COE; Kristine Poindexter, MA, PMP

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Operations Section: Streamlining Communication Systems

• • Communication Systems Currently in Use
  • Communication Systems Available
  • Developing Fluid Communication Systems to Mitigate Risk
  • Staying “Human” During Applications of New Technologies
  • Using New Technology Communication to Educate your Team and the Patient
    Moderator: Anish Kapur, MD
    Panel: Hayley Boling, MBA, COE; Michael Dobkowski, MBA; Craig N. Piso, PhD; Wes Strickling

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Financial Section: Coding and Reimbursement; New Technology

• • The “Life Span” of a New Technology Code
  • Reimbursement Associated with New Technology
  • When there is No Coverage
  • Glaucoma Review of Current Technology and Reimbursement
  • Dry Eye Review of Current Technology and Reimbursement
    Moderator: Kevin J. Corcoran, COE, CPC, CPMA, FNAO
    Panel: Patti Barkey, COE; John P. Berdahl, MD; Kirk Mack, COMT, COE, CPC, CPMA; Marguerite B. McDonald, MD, FACS

Practical Training in Equipment, Technology, and Insurance

• **This session is not approved for credit(s) and is neither provided by nor endorsed by Hawaiian Eye 2022 or its accredited provider.

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Welcome and Introduction

• Patti Barkey, COE

Leadership Section: Practice Chain of Command

• • Why Chain of Command Matters
  • Developing and Enforcing Chain of Command
  • Examples of Practice Chains
    Moderator: Patti Barkey, COE
    Panel: Philip W. Isham, COE; Carrie Jacobs, COE; Candace S. Simerson, FASOA, COE, CMPE

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Financial Section: Practice Succession Plans: What are the Options?

• • Lifespan of a Physician Owner
  • Practice Legacy
  • Value
  • Options for Succession
    Moderator: Philip W. Isham, COE
    Panel: William B. Rabourn Jr

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Operations Section: Developing Patient Education Processes for Efficiency

• • Educational Resources
  • Educational Opportunities
  • Website
  • Counselor Roles in Educating Patients
  • Scripting for Staffing
    Moderator: Candace S. Simerson, FASOA, COE, CMPE
    Panel: Hayley Boling, MBA, COE; Michael Dobkowski, MBA; Kristine Poindexter, MA, PMP

Announcement Coming Soon!

• *This session is not approved for credit.

Join your colleagues on a journey through the legends and history of Hawaii complete with stories, drumbeats, folk music, hula dancing and fire performers. This event is open to all attendees and their guests; an additional fee is required – please register directly with the resort (select Thursday, January 20, 2022 to be with our group).

• *This session is not approved for credit(s).

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Introduction

• Patti Barkey, COE; Jane T. Shuman, MSM, COT, COE, OCS, OSC

Flow and Efficiency: Integrating New Technologies in the Clinic

• Patti Barkey, COE

Flow and Efficiency: The Four S’s

• Jane T. Shuman, MSM, COT, COE, OCS, OSC

Flow and Efficiency: A Panel Discussion

• Patti Barkey, COE; Jane T. Shuman, MSM, COT, COE, OCS, OSC

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Ethically Speaking

• Dianna E. Graves, COMT, BS Ed

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Developing and Promoting Resilience Among Healthcare Professionals

• Craig N. Piso, PhD

Meeting Concludes