CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Welcome and Introductions

• Patti Barkey, COE

Leadership Section: Developing a Practice Culture

• • Using Environment to Affect Culture and Productivity
  • Hiring for Attitude
  • Developing Practice Vision
  • Provider and Leadership Roles in Culture
  • Ideas for Team Building
    Moderator: Patti Barkey, COE
    Panel: Carrie Jacobs, COE; Craig N. Piso, PhD; Eimi A. Rodriguez Cruz; Tera Roy

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Financial Section: Measuring Productivity

• • Review of Key Performance Indicators
  • Productivity per FTE as a Benchmark
  • Revenue per Provider
  • Presentation Formats
    Speaker: William B. Rabourn Jr

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Operations Section: Staffing for Efficiency AND Productivity

• • Staffing Resources
  • On Boarding Efficiently
  • Developing Efficiency from Day One with a New Team Member
  • Developing Consistent Triggers for Team Productivity
    Moderator: Carrie Jacobs, COE
    Panel: Patti Barkey, COE; Eimi A. Rodriguez Cruz; Candace S. Simerson, FASOA, COE, CMPE

Practical Training in Equipment, Technology, and Insurance

• **This session is not approved for AMA PRA Category 1 Credit(s)™ and is neither provided by nor endorsed by Hawaiian Eye 2022 or its accredited provider.

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Welcome and Introduction

• Patti Barkey, COE

Leadership Section: Navigating the Practice Legal Risks

• • Review of Current “Land Mine” in Practices
  • Role of Risk Manager
  • Developing Protocols to Minimize Risk
  • The HR Risks
    Moderator: Allison W. Shuren, MSN, JD
    Panel: Patti Barkey, COE; Craig N. Piso, PhD; William B. Rabourn Jr

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Financial Section: Developing a Salary Matrix for Your Practice

• • Hiring within an Agreed Upon Salary Matrix
  • Example of Salary Matrix
  • Assessing Current Staff and Applying a Salary Matrix
  • Dealing with Change Associated with Integration of a Salary Matrix
    Moderator: William B. Rabourn Jr
    Panel: Patti Barkey, COE; Carrie Jacobs, COE

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Operations Section: Implementing Strong Standards of Care for Efficiency

• • Defining What Standards of Care Your Practice Needs
  • Getting Physician Buy in to Mutual Agreements with Standards of Care
  • Examples of Standards
  • Auditing Within Standards
    Moderator: Patti Barkey, COE
    Panel: Carrie Jacobs, COE; Candace S. Simerson, FASOA, COE, CMPE; William B. Rabourn Jr

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Welcome and Introduction

• Patti Barkey, COE

Leadership Section: Staff Educational Programs

• • Developing Training Standards
  • Training Team Development
  • Time Requirements for On Boarding and Training New Staff
  • Proven Available Programs
    Moderator: Eimi A. Rodriguez Cruz
    Panel: Patti Barkey, COE; Carrie Jacobs, COE; Kristine Poindexter, MA, PMP

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Operations Section: Streamlining Communication Systems

• • Communication Systems Currently in Use
  • Communication Systems Available
  • Developing Fluid Communication Systems to Mitigate Risk
  • Staying “Human” During Applications of New Technologies
  • Using New Technology Communication to Educate your Team and the Patient
    Moderator: Wes Strickling
    Panel: Hayley Boling, MBA, COE; Michael Dobkowski, MBA; Sarah Gelber; Craig N. Piso, PhD; Wes Strickling

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Financial Section: Coding and Reimbursement; New Technology

• • The “Life Span” of a New Technology Code
  • Reimbursement Associated with New Technology
  • When there is No Coverage
  • Glaucoma Review of Current Technology and Reimbursement
  • Dry Eye Review of Current Technology and Reimbursement
    Moderator: Patti Barkey, COE
    Panel: John P. Berdahl, MD; Kirk Mack, COMT, COE, CPC, CPMA; Marguerite B. McDonald, MD, FACS

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Welcome and Introduction

• Patti Barkey, COE

Leadership Section: Practice Chain of Command

• • Why Chain of Command Matters
  • Developing and Enforcing Chain of Command
  • Examples of Practice Chains
    Moderator: Patti Barkey, COE
    Panel: Carrie Jacobs, COE; Candace S. Simerson, FASOA, COE, CMPE; William B. Rabourn Jr

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Financial Section: Practice Succession Plans: What are the Options?

• • Lifespan of a Physician Owner
  • Practice Legacy
  • Value
  • Options for Succession
    Speaker: William B. Rabourn Jr

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Operations Section: Developing Patient Education Processes for Efficiency

• • Educational Resources
  • Educational Opportunities
  • Website
  • Counselor Roles in Educating Patients
  • Scripting for Staffing
    Moderator: Candace S. Simerson, FASOA, COE, CMPE
    Panel: Hayley Boling, MBA, COE; Sarah Gelber; Kristine Poindexter, MA, PMP

Announcement Coming Soon!

• *This session is not approved for credit.

Join your colleagues on a journey through the legends and history of Hawaii complete with stories, drumbeats, folk music, hula dancing and fire performers. This event is open to all attendees and their guests; an additional fee is required – please register directly with the resort (select Thursday, January 20, 2022 to be with our group).

• *This session is not approved for credit(s).

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

Introduction

• Patti Barkey, COE; Jane T. Shuman, MSM, COT, COE, OCS, OSC

Flow and Efficiency: Integrating New Technologies in the Clinic

• Patti Barkey, COE
  
  • Review of Technology Advances that Create Efficiency and Patient Satisfaction
  • The Important Steps in Integrating New Technologies, Processes and Products
  • When To Eliminate Old Technology

Flow and Efficiency: The Four S’s

• Jane T. Shuman, MSM, COT, COE, OCS, OSC

Flow and Efficiency: A Panel Discussion

• Patti Barkey, COE; Jane T. Shuman, MSM, COT, COE, OCS, OSC
  
  • Cumulative Experience in Clinical and Administrative Roles

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Ethically Speaking

• Dianna E. Graves, COMT, BS Ed

REFRESHMENTS AND NETWORKING IN THE EXHIBIT HALL

Developing and Promoting Resilience Among Healthcare Professionals

• Craig N. Piso, PhD

Meeting Concludes