Administrator Program

7:15 am – 7:45 am

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

GENERAL SESSIONS*

*Sunday general sessions are not approved for COE Credit(s).

The Changing Ophthalmic Practice Environment

Moderators: Patti Barkey, COE; Allison W. Shuren, MSN, JD

7:45 am – 7:50 am

Welcome

Patti Barkey, COE

7:50 am – 8:20 am

The Survivor Mentality

Craig N. Piso, PhD

8:20 am – 9:15 am

Panel Discussion: How We Survived and What Positive Changes Have Come Out of Our Experiences

Moderators: Patti Barkey, COE; Craig N. Piso, PhD
Panelists: James D. Dawes, MHA, CMPE, COE; Allison W. Shuren, MSN, JD; William B. Trattler, MD

9:15 am – 9:45 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

9:45 am – 10:35 am

What’s New for 2021? A post-COVID financial check-up including what do best-of-class practices need to know and prepare for and what changes will affect the bottom line. This dynamic duo will present a discussion and checklist to navigate the remainder of 2021 and beyond.

James D. Dawes, MHA, CMPE, COE; William B. Rabourn Jr

10:35 am – 11:05 am

Healthcare Law in the New Normal: What Just happened? Telehealth View, Human Resources Post-COVID-19, Physician Contracting and How Salary Addendums were Handled

Allison W. Shuren, MSN, JD

11:05 am – 12:00 pm

Work Smarter Not Harder: The Team Approach Using Staff and Technology at the Highest Level

Moderator: Patti Barkey, COE
Panelists: John P. Berdahl, MD; Carrie Jacobs, COE; Candace S. Simerson, FASOA, COE, CMPE; Savak “Sev” Teymoorian, MD, MBA

12:00 pm – 12:15 pm

Break

AFTERNOON PROGRAM**

1:30 pm – 3:00 pm

Disruptive Innovations Symposium: New Technology IOLs, Diagnostics and Drug Delivery

Moderators: Neda Shamie, MD; William B. Trattler, MD
Panelists: John A. Hovanesian, MD, FACS; Marguerite B. McDonald, MD, FACS; Vance M. Thompson, MD, FACS; Elizabeth Yeu, MD
This session is sponsored by Johnson & Johnson Vision

**This session is not approved for CME/CNE/COE Credit(s) and is neither provided by nor endorsed by Hawaiian Eye/Retina 2021 or their accredited provider.

7:15 am – 7:45 am

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

COE GENERAL SESSIONS

7:45 am – 8:00 am

Welcome and Introduction

Patti Barkey, COE

8:00 am – 9:15 am

Leadership Section: Who’s Really in Charge?

Setting and Analyzing Chain of Command
Creating a Leadership Tree for Your Team
Traits that Exemplify the REAL Leaders
Leading by Example

Moderator: Patti Barkey, COE
Panelists: James D. Dawes, MHA, CMPE, COE; Carrie Jacobs, COE; Bindu Manne; Craig N. Piso, PhD

9:15 am – 9:45 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

9:45 am – 10:45 am

Financial Section: What’s the New Normal? Consolidation and Private Equity in a Post COVID-19 World

Changes in the Consolidation Space
Differences in Private Equity and the Private Practices
How Private Equity Handled the Shutdown and Staffing without PPE

Moderator: Candace S. Simerson, FASOA, COE, CMPE
Panelists: Clyde Bell; Matt Owens; William B. Rabourn Jr; Allison W. Shuren, MSN, JD

10:45 am – 11:15 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

11:15 am – 12:15 pm

Operations Section: Private Equity vs. Private Practice

Lessons in Operations for Private Practices
What the Large, Combined Practices are doing to Create Consistencies and Efficiencies with Technology

Moderator: Anish Kapur, MD
Panelists: Clyde Bell; William B. Rabourn Jr; Candace S. Simerson, FASOA, COE, CMPE; James Smith, JD

WORKSHOPS**

2:00 pm – 4:00 pm

Practical training in equipment, technology and insurance. Please read individual descriptions for target audience as not all workshops are intended for administrators.

**This session is not approved for CME/CNE/COE Credit(s) and is neither provided by nor endorsed by Hawaiian Eye/Retina 2021 or their accredited provider.

INDUSTRY EXPERT THEATER BREAKFAST**

6:30 am – 7:30 am

A New Era in Drug Delivery and Practice Integration

Patty Barkey, COE; Lisa M. Nijm, MD, JD
This promotional educational event is presented by Ocular Therapeutix, Inc.

**This session is not approved for COE Credit(s) and is neither provided by nor endorsed by Hawaiian Eye 2021 or its accredited provider.

COE GENERAL SESSIONS

7:45 am – 8:00 am

Welcome and Introduction

Patti Barkey, COE

8:00 am – 9:15 am

Leadership Section: Policies, Policies, Policies (the Ones with Premiums)

Basic Practice Insurance Policies that You Must Have in Place
Pandemic Coverage: Does it Exist?
Coverage for Employee Claims
Malpractice Coverage Models

Moderator: Patti Barkey, COE
Panelists: James D. Dawes, MHA, CMPE, COE; Carrie Jacobs, COE; William B. Rabourn Jr; Allison W. Shuren, MSN, JD

9:15 am – 9:45 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

9:45 am – 10:45 am

Financial Section: Provider Compensation in a Value-based World

Compensation Models
How COVID-19 Changed Compensation for 2020 and Beyond
Private Equity vs. Private Practice Compensation
What Happens to Compensation When a Physician goes from Private Practice to Private Equity

Moderator: Candace S. Simerson, FASOA, COE, CMPE
Panelists: Clyde Bell; Matt Owens; William B. Rabourn Jr; Allison W. Shuren, MSN, JD

10:45 am – 11:15 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

11:15 am – 12:15 pm

Operations Section: Practice Branding

Social Media
Website
Waiting Room and Exam Room

Moderator: Anish Kapur, MD
Panelists: Patti Barkey, COE; James D. Dawes, MHA, CMPE, COE; Michael Dobkowski, MBA; James Smith, JD

WORKSHOPS**

2:00 pm – 4:00 pm

Practical training in equipment, technology and insurance. Please read individual descriptions for target audience as not all workshops are intended for administrators.

**This session is not approved for CME/CNE/COE Credit(s) and is neither provided by nor endorsed by Hawaiian Eye/Retina 2021 or their accredited provider.

7:15 am – 7:45 am

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

COE GENERAL SESSIONS

7:45 am – 8:00 am

Welcome and Introduction

Patti Barkey, COE

8:00 am – 9:15 am

Leadership Section: Leadership Succession Plans; Who, How and When?

Filling in for Senior Leadership Ready to Retire
Experience Requirements
Physician vs. Administrator Leadership Plans
Contingency Planning

Moderator: Patti Barkey, COE
Panelists: James D. Dawes, MHA, CMPE, COE; Carrie Jacobs, COE; William B. Rabourn Jr; Candace S. Simerson, FASOA, COE, CMPE

9:15 am – 9:45 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

9:45 am – 10:45 am

Financial Section: Great Housekeeping: Is Your Practice Ready for Anything?

How to Prepare for Future Unexpected Events
Must-have Basic Infrastructures

Moderator: Candace S. Simerson, FASOA, COE, CMPE
Panelists: Patti Barkey, COE; Carrie Jacobs, COE; William B. Rabourn Jr

10:45 am – 11:15 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

11:15 am – 12:15 pm

Operations Section: Technology and Algorithms

What’s New
Application in Today’s Practice
Where to Consider Adding New Technologies

Moderator: Anish Kapur, MD
Panelists: Patti Barkey, COE; Michael Dobkowski, BA, MBA; James Smith, JD; Wes Strickling

WORKSHOPS**

2:00 pm – 4:00 pm

Practical training in equipment, technology and insurance. Please read individual descriptions for target audience as not all workshops are intended for administrators.

**This session is not approved for CME/CNE/COE Credit(s) and is neither provided by nor endorsed by Hawaiian Eye/Retina 2021 or their accredited provider.

7:15 am – 7:45 am

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

COE GENERAL SESSIONS

7:45 am – 8:00 am

Welcome and Introduction

Patti Barkey, COE

8:00 am – 9:15 am

Leadership Section: Leadership Section: Networking for Administrators

Importance for Self-development
Networking Circle
Examples of How Your Practice Can Benefit

Moderator: Patti Barkey, COE
Panelists: James D. Dawes, MHA, CMPE, COE; Carrie Jacobs, COE; Bindu Manne; Jackie Martinez, COA, MBA

9:15 am – 9:45 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

9:45 am – 10:45 am

Financial Section: Payer Contracting Strategies: Be a Good Partner

Relationship Goals
Strategies to Obtain Valued Contracts
Negotiating Proper Reimbursements
Carve Outs that Make Sense

Moderator: Candace S. Simerson, FASOA, COE, CMPE
Panelists: Clyde Bell; James D. Dawes, MHA, CMPE, COE; William B. Rabourn Jr

10:45 am – 11:15 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

11:15 am – 12:15 pm

Operations Section: Optical Operations

Inventory Strategies
Vision Plans
Profitability: Brick and Mortar vs. Online Sales Companies

Moderator: Anish Kapur, MD
Panelists: Patti Barkey, COE; William B. Rabourn Jr; Candace S. Simerson, FASOA, COE, CMPE; James Smith, JD

7:15 am – 7:45 am

CONTINENTAL BREAKFAST IN THE EXHIBIT HALL

COE GENERAL SESSIONS

7:45 am – 8:00 am

Welcome and Discussion

Patti Barkey, COE

8:00 am – 9:15 am

Leadership Section: Interviewing for the Administrator Role

Interviewing in Today’s Environment
Salary and Benefits Negotiation
Job Descriptions at the Administrator Level

Moderator: Patti Barkey, COE
Panelists: James D. Dawes, MHA, CMPE, COE; Carrie Jacobs, COE

9:15 am – 9:45 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

9:45 am – 10:45 am

Financial Section: Premium Pricing Strategies

What Premium Services are Being Offered by Best of Class Practices
How to Determine Your Fees Based on Overhead, Staffing and Your Community
What Makes Sense When Bundling of Services? Dry Eye Care with Premium Cataracts?

Moderator: Candace S. Simerson, FASOA, COE, CMPE
Panelists: Patti Barkey, COE; John A. Hovanesian, MD, FACS; Carrie Jacobs, COE; Anish Kapur, MD; William B. Rabourn Jr

10:45 am – 11:15 am

NETWORKING & REFRESHMENTS IN THE EXHIBIT HALL

11:15 am – 12:15 pm

Operations Section: Community and Global Outreach Programs: Serving Those in Need

Examples in How Your Practice Can Serve
Missions
In-house Plans for Medically Needy Patients

Moderator: Anish Kapur, MD
Panelists: Patti Barkey, COE; James Smith, JD

12:15 pm

Meeting Concludes

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