Authorities in four states are investigating Aetna policy decisions after its former medical director, Jay Ken Iinuma, MD, admitted making decisions on approving or denying a patient’s medical care without looking at the patient’s medical records first, according to CNN.
CNN was the first to report on Iiunma’s comments, which were part of during a sworn videotaped deposition in a lawsuit that a patient filed against Aetna for what the news organization called a “breach of contract and bad faith.”
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