Streamline Processes to Curtail Waste and Avoid Errors in the Workplace

CHICAGO – With competitive bidding and health care reform looming, it is best for business owners to get all of the processes in line now rather than waiting for the dust to settle, according to an O&P consultant.

“This is the only thing right now you have a control over,” Joyce Perrone of Promise Consulting said at the American Academy of Orthotists and Prosthetists Meeting and Scientific Symposium, here. “This is the only place where you can save money and get waste out of the system. Taking waste out of the system … is a science.”

She suggested looking at processes, streamlining and customizing them and making them repeatable so the task is completed efficiently and correctly. She also suggested using checklists to avoid errors.

“An error is waste,” she said. “Every time you have an error there is an opportunity to correct something. Learn how to be process experts.”