Are We Having Fun Yet?

Hosting a fun event can help your business break out of a marketing rut.

  • O&P Business News, February 2012
    Elizabeth Mansfield

My kids are almost finished with college. As you can imagine they have a lot of papers to write and projects to complete, midterms, finals, etc., and of course, they’ve got their jobs. Neither one likes their on-campus job very much but they know better than to complain about them in front of my boyfriend Tom because if they do, he’ll say “That’s why they call it work.” Not sure where he learned that one and it drives them nuts but at least it gave me an idea.

Who wants fun?

Raise your (virtual) hand if you’re using fun as part of your marketing efforts. Ortho Pro Associates in Miami, Florida just raised their hands. Last year it was Ortho Pro’s 20th anniversary. They had a big party at a park in Miami. Fun! Music, food, bouncy castles and more. How fun is that? It was big fun and everyone had a fantastic time. They didn’t just congratulate themselves for taking care of people for 20 years, they celebrated the people — all the people who are the reasons why they are in business and have been successful for the past 20 years. Staff, patients, referrers and, maybe even more importantly, family.

  Christine Cox, Ossur, and Elizabeth Mansfield join in the celebration with Alabama Artificial Limb & Orthopedic Services Carnival cruise to Cozumel.
  Christine Cox, Ossur, and Elizabeth Mansfield join in the celebration with Alabama Artificial Limb & Orthopedic Services Carnival cruise to Cozumel.
  Image: Mansfield, E.

Patients, referral sources and staff should get thanked on a semi-regular basis but what about family? They’re the ones driving to appointments, providing insurance coverage, offering support, providing encouragement. I bet they appreciated the opportunity to have some fun and were very happy Ortho Pro Associates included them.

Fun can be traditional

The Alabama Prosthetic and Orthotic Association just raised its (virtual) hand, too. Almost every year at the annual meeting the APOA rents out what I call “the party patio” and has a barbeque and watches the Birmingham Barons minor league team play. Big fun! I know people who come to that meeting just so they can go to the baseball game. It’s fun, it’s a tradition and it’s definitely something people look forward to every year. Everyone who attends the meeting is automatically invited and of course you are welcome to bring your family.

Speaking of Alabama…someone else just raised their hand. It’s the fun folks at Alabama Artificial Limb & Orthopedic Services. They do an employee retreat every year. It’s their way of thanking their employees for all their hard work and boosting morale. Did I mention that employees are welcome to bring along their friends and family, at their own expense, so that it’s even more fun? There’s that family thing again. It’s not mandatory, so you’re welcome to stay home or leave your family at home if you think you’ll have more fun without them, but most people bring them along. It turns a “work” trip into a fun celebration.

Boosting your name in the community doesn’t have to be about only press releases and brochures. You can build customer goodwill and spread the good word by investing in some fun. Think big!

Elizabeth Mansfield

Elizabeth Mansfield is the president of Outsource Marketing Solutions. She can be reached at elizabeth@askelizabeth.net.

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